ISO 20000:2011 Lead Auditor

An Overview

The intensive five days ISO 20000:2011 lead auditor training course offered by Indicium Assessment enables participants to develop the required expertise to audit service management system of an organization. Our training program will enable you to lead an auditing process of service management system for the organization looking to implement ISO 20000:2011.


Today the demand of service management system is rapidly increasing. Organizations are getting more and more concerned about having a robust service management system and that is really making the demand of ISO 20000:2011 Lead Auditors very high. You can give your career a boom by enrolling with the ISO 20000:2011 Lead Auditor training program offered by Indicium Assessment.


The main objective behind the ISO 20000:2011 Lead Auditor training program offered by Indicium Assessment is to train you such a way that you can successfully plan, implement and lead a Service Management System (SMS) audit. After the successful completion of the five days intense training offered by us you become a highly skill full auditor to conduct SMS auditing.

What we do?

Highly experienced trainer of Indicium Assessment trained you to effectively audit a Service management System of an organization and manage a team of auditors by practicing the widely accepted methodology and principles. During the training, candidates acquire required knowledge and skill to effectively plan and perform an audit in compliance with ISO 20000:2011 certification.

Benefits of ISO 20000:2011 Lead Auditor training

  • You will learn the skill and knowledge that is required to plan and execute SMS audit by following the international guidelines.
  • You will get the expertise to successfully manage a team of auditors.
  • Provides you the practical knowledge about the SMS auditing processes.
  • Significantly improves your career.

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